Your Privacy is Important to Us
At Parkland Products, your trust is our highest priority. To provide you with an enhanced customer experience, we may share certain customer data with trusted third-party service providers such as Google, Vtiger CRM, Meta, EMS email mailing services, and review systems. Personal information is collected for communicating with you, processing orders, and continuously improving our products and customer service.
Data Collection and Third-Party Sharing
- Purpose:
We gather personal information—such as your name, address, phone number, order details, and product preferences—to process your orders, facilitate customer support, and enhance your shopping experience. - Trusted Partners:
To deliver our services effectively, we share data with select third-party applications:- Google: For analytics and advertising.
- Vtiger CRM: To support our customer relationship management.
- Meta: To assist with marketing initiatives.
- EMS Email Mailing Services: To manage our email communications and ensure timely delivery of promotional and transactional messages.
- Review Systems: To collect and display customer feedback.
- Consent and Limitations:
While we share certain data with these trusted parties, we do not sell your information to outside organizations for their own marketing or solicitation without your explicit consent. Any sharing with agents or contractors is solely for performing services on behalf of Parkland Products.
Usage of Customer Information
Customer data is primarily used for billing, shipping, and order processing. Your purchase history, contact details, and delivery addresses are securely stored on our cloud server using SSL encryption. Please note that our payment gateway and website do not store any payment information.
Account Information
You are responsible for all activities conducted using your account credentials (account number, email address, and password). We advise that you do not share your password or account information with third parties. If you choose to share your account details with external providers to access additional services, you are responsible for any actions taken using that information and should review their privacy policies accordingly.
Cookies
Our website uses cookies to:
- Maintain your shopping cart and session information.
- Deliver content tailored to your interests.
- Save your password for a more convenient return visit.
Cookies help ensure a seamless and personalized shopping experience, although HTML pages themselves do not store this information.
Security
While we take extensive measures to protect your personal information, please be aware that:
- There are inherent security and privacy limitations associated with the Internet that are beyond our control.
- The security, integrity, and privacy of any data exchanged via our website cannot be completely guaranteed.
- During transmission, your information may be susceptible to unauthorized access or tampering by third parties.
Data Deletion Requests
If you wish to have your personal information deleted from our records, please send a deletion request to info@parkland.co.nz. We will process your request in accordance with applicable data protection regulations and respond as promptly as possible.
